Privacy policy.

Working legal draft — attorney review required. This page reflects Chicago MMA’s documented website practices. It should be reviewed by qualified legal counsel before Chicago MMA relies on it as a complete legal privacy notice.

Scope.

This policy applies to information collected through the Chicago MMA website, including contact, trial, and Kids BJJ inquiry forms. It does not replace the privacy policies, account terms, or payment practices of third-party services used for enrollment, member access, app access, or payments.

Information we collect.

When you submit a contact, trial, or Kids BJJ inquiry, we collect the information you choose to provide, which may include your name, email address, phone number, program interest, location interest, and message details. Kids BJJ inquiries may also include parent or guardian and student information, including the student’s name and age, when supplied through the form.

Optional marketing updates.

Chicago MMA may maintain a separate marketing contact list for people who have affirmatively agreed to receive promotional email, SMS text messages, or both. A website inquiry, trial request, workshop registration, membership-related message, or consent for email does not by itself add a person to this marketing list. SMS consent is collected separately, is not a condition of purchase, and may be withheld without affecting access to website information, a trial request, or membership enrollment. Chicago MMA records the contact information supplied for the list, the selected channel or channels, the recorded consent status, consent source, and unsubscribe status so it can honor communication preferences.

Promotional email includes a recipient-specific unsubscribe link. Recipients may use that link to stop promotional email at any time. Promotional SMS messages identify Chicago MMA and instruct recipients to reply STOP to opt out. Chicago MMA also honors standard opt-out keywords including STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, and REVOKE. Where a person replies to Chicago MMA by text, Chicago MMA may retain the message body, phone number, time, Twilio message identifier, and delivery status in a protected staff conversation inbox so authorized staff can respond and administer communication preferences. Twilio is Chicago MMA’s messaging service provider. Standard message and data rates may apply. SMS recipients can reply HELP or contact support if they need help with a communication preference. More detail is available in the SMS Terms of Service. Chicago MMA does not knowingly use child-related inquiry details for marketing; marketing communication to a parent or guardian requires that adult’s documented permission.

Schedule interest and conversion signals.

Chicago MMA uses inquiry information to respond to requests, assist with trial or membership questions, and maintain the internal inquiry record needed to provide that follow-up. The public weekly schedule records only the selected location for aggregate schedule-interest measurement. The site also records limited, anonymous conversion events when visitors open the adult trial form, begin its checkout handoff after a successful inquiry, select a membership option, or intentionally use a contact link. These event records contain the event type, page path, optional non-personal option label, and time. They do not contain form answers, names, contact information, IP addresses, device identifiers, or a visitor-level profile.

Website analytics.

Chicago MMA uses first-party anonymous measurement to understand aggregate visitor counts, new visitors, page views, and page paths. This measurement creates a random visitor identifier in local browser storage and sends only its one-way hash, the page path, and the event time to Chicago MMA; it does not collect IP addresses, browser user-agent strings, form answers, names, email addresses, phone numbers, or query-string details. It honors Global Privacy Control and Do Not Track signals when they are available, and Chicago MMA does not combine this anonymous traffic record with inquiry records. The site may also use Google Analytics and the Meta Pixel for aggregate website measurement and advertising performance. Google and Meta may process technical browser and usage information under their own privacy terms; Chicago MMA does not add form answers or inquiry records to Google Analytics or the Meta Pixel through this website.

Membership and payment services.

Enrollment, member accounts, member-app access, member-store purchases, and payment processing take place through secure third-party member-service tools. Chicago MMA’s public inquiry forms do not request or store payment-card details. Review the privacy terms presented by any third-party service before completing enrollment, payment, or an account sign-in.

How information is shared.

Chicago MMA limits inquiry access to authorized staff who need the information to respond or administer the website. Inquiry details may be sent to Chicago MMA’s approved internal email recipients so they can follow up. Chicago MMA does not sell inquiry information through this website.

Access and retention.

Chicago MMA retains inquiry records for one year from submission, unless a longer period is reasonably necessary to address an active follow-up request or meet an applicable legal obligation. Marketing records are retained while a contact remains subscribed or until deletion is requested, subject to maintaining a minimal opt-out record where reasonably necessary to honor a prior unsubscribe request and meet applicable obligations. Anonymous schedule-interest and conversion-event records are retained only as long as reasonably needed to assess aggregate website interest and operations. If you would like to ask about information connected to an inquiry or marketing contact record, including a request to access, correct, unsubscribe, or delete it where applicable, contact support@chicagomma.com with enough detail for Chicago MMA to locate the request.

Children’s information.

Parents or guardians should provide information for Kids BJJ inquiries. If you are a parent or guardian and have a question about information submitted about a child, contact Chicago MMA at the address above. Chicago MMA asks families not to submit more child information than is needed to ask about a Kids BJJ program or placement.

Updates and questions.

Chicago MMA may update this policy as website practices change. Material updates will be reflected by the last-updated date on this page. Questions about this policy can be sent to support@chicagomma.com.